adding products to your shop

How to create Products:

  1. Login into your Kembromart’s Vendor Account.
  2. Navigate to vendor dashboard
  3. click Products from the list of options on the dashboard
  4. Click add new products
  5. Add product name and product properties
  6. Upload product image
  7.  Add product descriptions
  8. Click create product

How to configure shipping method and cost for products

Shipping cost is set by shipping zones. Sellers/vendor are able to set shipping cost their products according to where the seller lives. Use the following steps to set up shipping cost.

Vendors need to navigate to Store→Vendor Dashboard→Settings→Shipping. From here, a vendor can add shipping methods by clicking on Edit or Add Shipping Method. Click here for a PDF file  on how to configure shipping method on Kembromart

  1. Login to your seller account
  2. Click on settings
  3. Click on shipping
  4. Click on the zone name where you would like to sell your products and how much it will cost you to ship an item to the location. A new page will open.
  5. From here vendors can choose to limit zone location for his customers and also add new shipping methods.
  6. Click on add shipping method.
  7. Select shipping method.
  8. Select edit to set your shipping method and cost for each shipping method. Repeat step 5 to add as much as shipping methods you need. Note: you can limit our location zone to specific country or city. This option limits where your product can be shipped.
  9. Click save changes to complete your settings.

How to edit products:

  1. Sign in to your seller account
  2. Click on products
  3. Select the product you want to edit
  4. Click on quick edit
  5. Make all corrections and updates
  6. Click on update

How to delete products:

  1. Sign in to your kembromart Account
  2. Navigate to vendor dashboard
  3. Click on products
  4. Select the product you want to delete
  5. Click on delete
  6. Click ok to confirm you want to delete the product

How to tracking Orders:

As a vendor you will receive an email if a buyer orders your product. To see the detail of the order you will need to login into your account.

  1. Sign in to Vendors’ account
  2. Click on orders
  3. Select the order number to view its details
  4. Click on the view icon to see order details

How to request a refund

  1. Login into your Kembromart account
  2. Navigate to your dashboard
  3. Click on orders
  4. Select the order that you need a refund
  5. Click view to view order details
  6. Click on request refund
  7. State the reason for refund
  8. State the amount to refund

  9. Click submit refund request

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